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Questions to Ask my Doctor

If you have recently been diagnosed with cancer, follow the link below which will provide you with a downloadable PDF with some of the important questions you could ask your Doctor.


See our video on this topic, under the video library tab in the menu

Access PDF here

Our services

Virtual navigation in the privacy of your home

Access to digital patient and professional platforms

Virtual navigation in the privacy of your home

  • Partnering with patients and their loved ones to identify barriers to care and finding solutions together 
  • Health information provided in a way that takes into consideration levels of understanding, age, culture and amount of information desired 
  • Empowering patients to participate in their own wellness through self-management and health pro

  • Partnering with patients and their loved ones to identify barriers to care and finding solutions together 
  • Health information provided in a way that takes into consideration levels of understanding, age, culture and amount of information desired 
  • Empowering patients to participate in their own wellness through self-management and health promotion activities
  • Identification of life goals and realistic opportunities of working towards these

 

Support groups

Access to digital patient and professional platforms

Virtual navigation in the privacy of your home

  • Virtual support groups accessible via computer or mobile phone
  • Supportive and encouraging sessions led by a nurse navigator aimed at encouraging participation within the group sharing similar experiences
  • Participation in your own healthcare journey

 

Access to digital patient and professional platforms

Access to digital patient and professional platforms

Access to digital patient and professional platforms

  • Enhanced communication and patient surveillance
  • Medication reminders and prompts
  • Convenient calendars and appointment reminders
  • Easy to use
  • Improved patient experience

Services through the cancer journey

Diagnosis

Being diagnosed with cancer can be overwhelming and confusing and an additional level of professional support and guidance through this personal experience is often needed. We can support you and your loved ones through:

  • Distress screening
  • Going through the information provided by your doctor and answering any lingering questions
  • Provide additional information about specific medical terminology that may have been used
  • Referral back to your doctor and team to provide information that is still unclear, enabling you to make informed decisions
  • Recommendations on questions to ask your doctor at the next visit
  • Access to support groups

Services through the cancer journey

Treatment

Your doctor will provide you with information about your treatment options. These may include a specific treatment type or combinations of treatment. We can assist you by:

  • Providing additional information on treatment intent or goals of treatment recommended by your doctor
  • Providing a deeper understanding on each treatment option provided by your doctor
  • Health education and support on management of side effect of these treatments
  • Assessment of side effect severity and continued monitoring of symptoms experienced, which are reported to your doctor
  • Quality of life assessments
  • Medication prompts, reminders and encouragement on continued adherence
  • Access to support groups

Services through the cancer journey

Survivorship

There is more to life after a cancer diagnosis than simply surviving. When treatment ends, patients and their family members can feel alone and less supported

  • Advice on who to call for a problem or question
  • Support through concerns of re-occurrence of disease
  • Management of long-term side effects of treatment
  • Encouragement to continue with regular cancer screening and maintaining healthy lifestyle choices
  • Access to support groups

Services through the cancer journey

End of life

End of life care should always include holistic physical, emotional, spiritual and social support for the patient and their loved ones. We can assist during this difficult time with:

  • Assistance with advanced care planning
  • Finding appropriate resources with regards legal planning
  • Resources for preferred care in hospital, hospice or home settings
  • Coordination of care between healthcare providers
  • Bereavement care
  • Access to support groups

Benefits of navigation

Patient benefits

Healthcare professional benefits

Healthcare professional benefits

 - Holistic care and enhanced support 

- Identification of obstacles to receiving appropriate care

- Health information provided in a way that takes into consideration levels of understanding, age, culture and amount of information desired 

- Access to appropriate resources

- Identification of life goals and realistic opportunities of working towards these

- Medication prompts/reminders

- Routine symptom, distress and quality of life assessments and tracking of these over time

- Early intervention and referral to the healthcare teams

Healthcare professional benefits

Healthcare professional benefits

Healthcare professional benefits

-       Technology-enabled virtual cancer navigation

- Teams of clinical and non-clinical trained navigators provide highly specialised and holistic support and care

- Coordination and active engagement along the entire cancer care continuum

  • Early detection of areas with high risk and intervention
  • Improved medication adherence and treatment compliance
  • Identification of barriers to care
  • Specific and general health education

- Proactive assessments, re-assessments and monitoring and tracking these values over time

Clinical benefits

Healthcare professional benefits

Clinical benefits

  - An additional resource to monitor patients in their home setting

- Improved patient reported outcome measures and patient satisfaction

- Improved medication compliance and adherence to treatment plans

- Reduced fragmentation of care and improved team-based approach

- Improved care co-ordination

- Increased access to resources

- Improved adherence to follow-up appointments

- Fewer ICU admissions and ER visits through early identification of escalating symptoms at home and immediate referral

- Reduction of unnecessary costs through timely access to appropriate resources

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